Write to us
Write in to Customer Service form or call us on our customer care number
1800 26 77770.
You will receive an acknowledgement/response within 7 working days.
Escalate to Customer Redressal Officer
If you are not satisfied with the resolution you receive, we request you to contact the Grievance Redressal Officer (GRO).
GRO Contact No: 022-35286713
Grievance Redressal Officer email Id - grievanceofficer@vastufinserve.com
Escalate to Principal Nodal Officer
If you are not satisfied with the resolution you receive from GRO, we request you to contact the Nodal Officer.
Nodal Officer email Id - nodalofficers@vastufinserve.com
Approach the Ombudsman at RBI
If the complaint / dispute is not redressed within a period of one month, you may appeal to Reserve Bank of India.
Lodge a complaint online through https://cms.rbi.org.in
OR
RBI Ombudsman - CRPC@rbi.org.in